Updates for Staff Regarding Covid-19.
This Page will be updated with information for Staff of both True North Event Crew and True North Executive Security (and it's subsidiary divisions). It will contain a list of FAQs, Major Cancellations, and other relevant updates from True North Management.
Updated Mar 12th 2020
Is True North still operating?
YES. We will still be operating at full capacity, but taking all necessary precautions to ensure that the our work is safe for staff by following the guild-lines set forth by public health officials.
What does this pandemic mean for me?
Unfortunately since we are almost exclusively an event company, it means that a large number of shifts will be cancelled as a result of the events themselves being postponed or cancelled.
Am I at Risk/Should I get checked out?
At this point in time there is no reason to suspect that any staff have come into contact with a carrier as a result of the shifts previously worked. How ever if you have flu like symptoms you are encouraged to consult the Alberta Health Link 811 (dial 811). Do not Dial 911 unless you have serious medical issues.
What Are the Symptoms of Covid-19?
For the best information please visit the Alberta Health Services Website.
Does this affect the pay schedule?
No. Pay will continue to run every 2 weeks with the next pay run being completed on Mar 13th.
Will I be compensated for cancelled shifts?
As per the Alberta employment standards, employees who had shifts cancelled within 24rs of the start time will still be compensated. (Ie: Mar 12th Flames Game). All other shifts beyond the 24hr mark will not be compensated for.
Will training still be happening?
We are exploring options to modify our training so that we can limit the risk. At this point in time, no training that was scheduled has been cancelled. For a full list of upcoming courses available, please visit our employee portal.
Will events planned by the Social Committee still be happening?
The event that was going to take place in march has been postponed. Stay tuned for updates.
How long will this last?
It is Unclear at this point in time. The situation is very fluid and ever evolving. There is no Guarantee on this timeline to return back to work, how ever based on preliminary reports from clients, I would expect that at least 4 weeks is in the realm of possibility. Stay tuned to this page for updates regarding return to work.
How do I know if my shift is cancelled?
All staff will be notified via email if they are on a shift that is cancelled. In addition, the google calendar event will be cancelled.
What shifts have been cancelled so far?
Stay tuned to this page (below) for updates on some of the major cancellations.
Festivals
Chasing Summer - Posted Apr 24th, 2020
The 2020 version of Chasing Summer has been cancelled. All shifts scheduled for this event have been cancelled.
Country Thunder Alberta - Posted Apr 24th, 2020
The 2020 version of this shift has been cancelled. All shift for this event are now also cancelled.
Calgary Stampede - Posted Apr 23rd, 2020
All shifts that were scheduled for this festival have been called as unfortunately the event festival will not be running for the first time in 97 years.
Calgary Folk Music festival - Posted Apr 23rd, 2020
The Calgary Folk Music Festival has announced the physical festival will not be running this year. All shifts scheduled for this event are not cancelled.
Sled Island Music Festival
The 2020 version of this festival will not be running. All shifts for this festival are now cancelled.
Sporting Events
CPL Games - Posted Mar 21st, 2020
The CPL league has announced the postponement of the start of the 2020 season. Staff will be notified when the season has been resumed.
NLL Games - Posted Mar 12th, 2020
All shifts that were scheduled for Lacrosse games have been cancelled for the as of Mar 12th. Staff will be notified when the shifts/games are rescheduled.
NHL Games - Posted Mar 12th, 2020
All shifts that were scheduled for Flames games have been cancelled for the as of Mar 12th. Staff will be notified when the shifts/games are rescheduled.
Concerts
Black berry Smoke - Posted Mar 13th, 2020
This Event has been postponed. Staff will be updated when the event has been rescheduled.
Grandson - Posted Mar 13th, 2020
This Event has been postponed. Staff will be updated when the event has been rescheduled.
A Bowie Celebration - Posted Mar 13th, 2020
This Event has been postponed. Staff will be updated when the event has been rescheduled.
For King and Country - Posted Mar 12th, 2020
This Event has been postponed. Staff will be updated when the event has been rescheduled.